IF THERE WAS THE OPTION FOR A NEGATIVE RATING, I WOULD RATE THIS COMPANY NEGATIVE 100. NEVER USE THIS COMPANY!!
This is THE MOST POORLY RUN company , with the rudest employees, I have EVER encountered! There was a website glitch when placing an order, and it was NEVER RECTIFIED OR EVEN ADDRESSED. After numerous phone calls and e-mails to attempt to rectify the problem, it was COMPLETELY IMPOSSIBLE to reach a human being, or even get a return e-mail. I was left and waited on hold for over an hour and a half, and was ultimately left on hold INDEFINITELY as no one ever picked the phone back up. After all of this, Cookies by Design ACTUALLY CHARGED MY CREDIT CARD for something that was never received or even addressed.