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Cowboys Ac - 4 Reviews - 14309 Toepperwein Rd, San Antonio, TX - Other Reviews - Phone (210) 257-0404

Cowboys Ac

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14309 Toepperwein Rd
San Antonio, TX 78233
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(210) 257-0404
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Reviews

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Best

After having a few warm days for a change recently, I noticed my unit didn't seem to be working right. I found the valpak coupon for Cowboys AC so I gave them a call to get my un...

Worst

The only reason I gave one star is that there's no option for -5. The "techs" are rude and obviously have zero training. When you call the office to complain, you are laughed at...

Maybe hire them as a clown for a child's BD party 9/2/2011

The only reason I gave one star is that there's no option for -5. The "techs" are rude and obviously have zero training. When you call the office to complain, you are laughed at and treated as though you're an idiot. I wouldn't hire these people to rake my yard, let alone work on my a/c system. Beware. Dr Z is absolutely correct about the dishonest pricing as well. This company is a joke. more

Dishonest Pricing 7/2/2011

Cowboys tech that visited me decided to quadruple the normal pricing just for me. Was quoted 4800 for an ac coil replacement and 725 for an expansion valve. Normal pricing from any honest person would be 1200-1500 and 125 for the valve. Cowboys offers 20 service fee so they get their SALES (ac guy) out to your door. They do not have flat prices set by the company, but in this case allowed the AC sales/tech to make up whatever amount he wanted to charge. AVOID THEM AT ALL COST! more

Cool & Comfortable 3/1/2011

After having a few warm days for a change recently, I noticed my unit didn't seem to be working right. I found the valpak coupon for Cowboys AC so I gave them a call to get my unit checked. They were courteous, on-time, and had my unit working better in no time at all! The technician was very knowledgeable and even took the time to go over some helpful AC tips with me that I could do in between maintenance. Great job Cowboys AC! more

Poor Customer Service 5/4/2009

Called 10 minutes after appt to say they'd be late but were on their way. After 1 hour and 20 mins we called and canceled as this was an example of their service. Filed complaint and Cowboys response was nothing but a lie. Very, very poor customer service skills. Pros: They didn't get a chance to touch my AC unit. Cons: Late for Appointment. After 1h 20 min we canceled. more
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