herff jones is ridicilous. you can't talk to any1 and they wont take orders over the internet for saginaw high school. i shouldnot have to drive from houston to ft worth to just get a cap and gown for my grandson since his parents wont get for him. i called corporate headquarters and they gave me complaint tn in austin for the north texas area,which was their voice mail just to order so i called back and they gave me his boss's telephone number,i left my telephone number, still nothing. i think the schools in the state of texas should ban them until they can give good service.