These guys are amazing. My grandmother-in-law passed away recently and left truckloads of antiques and other sorts of knickknacks for my family and I. Most of it was in great condition, but there were a few items that seemed too far gone to be saved. They also just happened to have immense sentimental value to my wife. I had asked around seemingly everywhere and found no one who seemed confident enough to risk cleaning them, and finally someone pointed me to KC at Austin Specialty Cleaners.
I brought one item to them, a hand-woven Peruvian tapestry that had basically been soaking in cat urine for ages, expecting to hear the same thing everyone else had said. But after a few minutes of examining the rug, he told me he could do it. I was shocked. Everyone else had either told me they just didn't know what to do, or that they weren't sure enough for me to risk damaging the tapestry.
After a few days, they called me back and told me all was well. They'd gotten out the stench completely, and had even managed to get some other old stains as well. My wife was ecstatic. It did come with a hefty price tag, but it was definitely worth it. We brought the rest of the fragile stuff over to them and everything went very quickly and smoothly. I'd highly recommend them to anyone, especially if it's something risky that needs a professional pair of hands. I'm very satisfied and will be back again.
Pros: Quick service, got the job done right