Its true. I was told that my home would qualify 4 free windows as long as I allowed them 2 showcase the work performed @ no charge. Scheduled appt & decided 2 google company 1st. Found several reviews & how free was really not free. Called office again just 2 verify that it was indeed free bcs I had no money 2 pay 4 anything. Was told it would not b free, but @ a very discounted rate. Opted 2 cancel appt & man was very nice about it. Based on previous reviews they charge very high rates & take advantage of those who can't afford repairs or have poor credit. Glad I found reviews & did not waste my time or theirs.