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Grove Hill Funeral Home - 3 Reviews - 3920 Samuell Blvd, Dallas, TX - Catalog & Mail Order Shopping Reviews - Phone (800) 931-4699

Grove Hill Funeral Home

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3920 Samuell Blvd
Dallas, TX 75228
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(800) 931-4699
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Grove Hill Funeral Home - Dallas, TX
Grove Hill Funeral Home - Dallas, TX
Grove Hill Funeral Home - Dallas, TX

Reviews

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Nothing that was supposed to be given at the time of the order was not given until the meeting after the funeral. They did try to right several wrongs that were made like the Obi...

Editorial review from Citysearch 8/23/2013

We buried both my mother in law and father in law here with 45 days of each other. There was very little compassion, no organization, it felt more like a sleazy car deal with how much more could they tack on than anything and before we could get through with the finalities of these funerals they were sales pitching my husband and I funeral plots, at a better rate than what we just paid for our parents. more

Twice the price 1/3/2010

Nothing that was supposed to be given at the time of the order was not given until the meeting after the funeral. They did try to right several wrongs that were made like the Obit. It was put in wrong twice even though it was sent to them in a JPEG with exactly the way it was to appear in the paper. They were double or almost double the cost of any other funeral home, but who has time to try and get pricing on a funeral at the time with so much going on? and after you have them there and people are told where and when and it is in the paper what do you do????? It wouldn't have been so bad paying $5K to $8K more if everything else would have been perfect, but when you pay that kind of money you expect perfection or at least close to it. In the end it was a beautiful service, but so many things including leaving out the name of a pallbearers and didn't even put them in the order in which we wanted them listed. I don't think we will ever use them again. Pros: Is a really nice, clean facility Cons: They messed up on many, many things more

NO SECURITY 5/4/2009

What a terrible place. Attending a funeral service for an old friend, and while inside our car was broken into by vandals. As was another car half way accross the parking lot. When brought to the attention of the manager Dustin, his coment, ""It happens, and what would you like me to do about it."" ""We can call the police but there's nothing they can do about it."" This kind of attitude is unacceptable in my book. During the funeral there were 6 employees sitting around doing nothing, they could have one of them riding a golf cart in the parking lot making sure everyone's vehicle was safe. But NO all they could do is sit and laugh while the service was going on. When they rolled our friend out of the service there was enough dust and dirt on the roller table I could have written a note to my friend. When they used the East exit door instead of lifing the roller table over the door threshold they just shoved it out like who cares, ""He's dead, he won't know."" Pros: We don't care unless your dead, MAYBE! Cons: The cons are robbing you blind while your inside more

Could Care Less!!!! 5/1/2009

My husband and I attended a funeral of a dear friend on 5/1/09 at 3:00 pm. When we arrived back at our car, it had been broken in to as well as a friend of ours. Several items were stolen! These items were not out in the open. They were hidden. These things can be replaced. What can't be replaced is the complete and total insincerity of the management staff. Their attitude was that there is nothing they can do. The managers demeanor was they could call the police but that would do no good either. Not to mention the fact, they need to work on their housekeeping. The wood gurney used to roll our friends casket out to the limo was covered in dust! Good grief! That just goes to show, they don't care. Not to mention, while the funeral was going on there were a minimum of 6 employees sitting around waiting for our service to be over. Why wasn't someone out checking the parking lots? Everyone knows this is a high crime area. You can't tell me this is the first time it's ever happened there. Pros: Absolutely NONE Cons: everywhere....breaking in to cars!!!!! more
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Owner Message

  • Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial® professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.<br>With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.. Dignity Memorial® professionals are committed to providing a superior customer experience. In addition to celebrating each life with highly personalized send-offs,there are many unique benefits and services that only your Dignity Memorial providers can offer. <br>Bereavement Travel Services<br>Child & Grandchild Coverage*<br>Transportation & Relocation Protection Program**<br>Dignity Memorial Guidance Series®<br>Personal Planning Guide<br>National Plan Transferability<br>Family Protection Plan***<br>100% Dignity Service Guarantee<br>The Compassion Helpline®<br><br>*Subject to terms and conditions,including that the child or grandchild must be under the age of 21 and unmarried. Not available in MD.<br>**Program services offered by Medical Air Services Association,Inc. and its affiliates. Not available in KY,NY and SC.<br>***Some restrictions may apply.<br>

Editorial

  • In Short
    Dignity Memorial ensures that each of their providers across Texas maintains the compassion and attention to detail for every client. Their network of funeral homes provides...

  • 2/27/2006 Provided by Citysearch

Additional information

  • Hours:

    mon 08:00 - 17:00; tue 08:00 - 17:00; wed 08:00 - 17:00; thu 08:00 - 17:00; fri 08:00 - 17:00; sat 08:00 - 17:00; sun 08:00 - 17:00
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Urbandale/Parkdale