Will never use this company or refer this company again. Used them for renovation and paid addtional funds for expensive tile. Was not happy with the result, the tile is cracked and the grout is smudged. Requested that representative come to view. Her answer was it was our fault for not requesting sample tile which she had but did not offer. She was condescending regarding her responsibilty to assure customer satisfaction and in fact never apologized and at my project manager's insistance we tried to compromise.I told her I owned my own company and that customer satisfaction was my priority which she dismissed. So if you are considering new tile instead of Home Deport be wary of what you purchase from this comapny and dont have any great expectations for success.