Camp Wagalot Kennels & All Breed Grooming

I have lived in the Desoto Cedar Hill area since I was 5 years old (now 42) and I have seen many changes. Some good, some not so good. I would like to just give an honest review of some of the business's that keep me believing that my hometown still has wonderful people in it! I help run a 501c3 Non profit dog rescue. We DO NOT like to board our dogs. However, it is necessary sometimes. Melissa Sibley, also having lots of experience in dog rescue, has been so caring in helping me when I am in a pinch and need a place for my rescue babies to lay their heads. We have had dogs in there for a week, 2 weeks, and several months. Depending on how long it takes for them to get adopted or a foster home opens up. Since we hate to board our dogs I try to take some of the stress away and visit OFTEN. I will go visit these dogs 3 to 4 times a week. I let them out to exercise, love on them and bring them treats. I ALWAYS feel welcome and the girls here are THE most caring, loving girls I know in this business. Let me clarify, this is not the only boarding facility we have had to use. One of the top facilities in the Dallas area we use on a regular basis also. As well as one a little further out. I will not name names because I don't believe in damaging a business on just an opinion. Anyway, these girls buy my dogs treats with their own money and love on them, giving them the needed attention a rescue dog always needs as much as they can. I make myself at home here when I go see our dogs. I go back in the back, talk to the kennel staff take my own dogs out bring them back in. I am always welcome. The kennels are always clean and so is the yard. I always know if my boarders are low on food or supplements. They know I have to get the dogs exposure so I am allowed to pick them up on their CLOSED day to take them to the adoption events and bring them back so long as I am there by the time they are leaving. My mom and dad have also boarded and had their dogs groomed here and are always pleased. They have groomed my boarders before the events as well and I am always happy with the results. I cannot say enough good about Melissa and her staff. I love them and I feel so reassured knowing my rescue babies are well cared for and loved at the times I am not able to care for them myself! Thank you ladies 5 stars for you 3> more

HORRIBLE PLACE … My daughter did not read the reviews before boarding her beloved pet at this facility. Based on her experience with their grooming she thought this was a great place to leave her dog for seven days. I came back early from our trip and was not aware you could not pick up your pet on Sunday, So, I went on Sunday to pick him up. I happen to see an employee in the yard so I asked if I could see my dog. She was reluctant about letting me see him so I panicked and demanded she let me see him. She brought him out to the fence and I almost fainted. He was covered in feces and as he was running out feces was coming out of his rear end, his face was matted with what she said was tears, his eyes were half open like he was exhausted and he seemed disoriented. This was like coming to pick up a child from a daycare provider unannounced and finding out how they really treat your child. The next day I talked to the owner and she was furious. Her exact words were “the fool who let you see your dog was stupid.” I was floored by her comment. I advised her that I had not told my daughter about the condition of her dog because she was still out of town and I did not want to cause her anxiety about a situation she could do nothing about. The owner chose to call my daughter and attack her also. We requested a bath before picking up our dog. When we picked him up he still smelled like feces. Remember we loved their grooming. But however we have never brought him in covered in feces. If I had not witnessed his condition the day before I would have had no idea why he smelled so bad. We cannot take back the abuse apparently our pet went through for seven days but we can try to prevent other people from the guilt and heartache that comes with a poor decision. HORRIBLE PLACE. more

This is the only facility that can groom my dog without putting him to sleep to do it. They do a great job and my dog is always happy when I pick him up. The staff is also nice and will point out anything ""odd"" they notice when grooming - like possible ear infections, or strange moles. They are wonderful!!!!! I have never boarded my dog here, so I do have a review for that.\r more

Great grooming and caring staff! I've got a deaf australian cattle dog, Macy, who they really dote over and take good care of. I can't give a higher recommendation to anyone. Wonderful people.\r more

Great place. Love the support. Always helpful with issues and concerns we might have. Thank you.\r more

I have been coming here for services for quite a long time now and I have nothing but great things to say about them and how nice they treat my dog, we see you like family CAMP WAGALOT. more

It’s always nice to have your dog enjoy a facility when you have to leave him with someone! Thank you very much for the great care. more

it’s always a nice experience to bring my dog in to boarding with Camp Wagalot Kennel, always so friendly and nice. Thank you. more

My pet is an important member of my family and I trust Camp Wagalot for grooming, training, and kennel services. The staff is friendly and caring. I recommend them every chance I get. more

Thanks for the wonderful care you gave Penny while I was away last week. It seemed like she really enjoyed herself. She slept for a good amount of time when I brought her home. more

Sashi loves coming here! Anytime I need to go out of town I know that I can trust the people here at Camp Wagalot. more

I love the personal attention and care you give to my ""baby."" Seems like they know every dog and owner by name. more

Both of my labs look forward to being with the staff here, and I do not blame them, they are great! more

Absolutely amazing! They take such great care of my dog and keep the facility impeccably clean! They are very kind, communicative, and you can tell they are about quality, not quantity with their business- which is refreshing in this day and age! I'd recommend to anyone who has a pet to take their pet here for their boarding needs:) more

Best groomer I've ever been to! Franny has never looked so beautiful. I will definitely be bringing her back here regularly. more

This is the only facility that can groom my dog without putting him to sleep to do it. They do a great job and my dog is always happy when I pick him up. The staff is also nice and will point out anything ""odd"" they notice when grooming - like possible ear infections, or strange moles. They are wonderful!!!!! I have never boarded my dog here, so I do have a review for that. more

Camp Wagalot is a wonderful place to board your loved ones. They take such great care of all of the animals here, and treat them as if it were their own. I have used them for quite some time, and Daisy and I have never had a bad experience here. Thanks! more

I have dog boarded my pet here for a number of years, she has always been very well taken care of and no problems. Great caring people. more

been to several shops over the years never have i met such a rude hatefull unprofessional person in my life (the owner) come on wear a bra please! i will never take my dogs there again the groomers and kennel people are greate but if she treates her employees the way she does i hate to see how she treates the dogs more

I am a fairly new pet owner but know enough to know what I do and do not like. I called several times before taking my 5 month old maltipoo in to be groomed. Each time I called, I was treated with respect, my questions were answered thoroughly, and they were very helpful. When I showed up to drop him off, they immediately began loving on my dog and giving him personalized attention (just spending time with him and getting to know him). They explained all of the different grooming options and they have some really good values for grooming and boarding. I was very happy with how my dog looked and smelled when I picked him up. I will definitely be using them again and again. Pros: Friendly staff, genuine love for pets, great value for price Cons: None apparent more