Unfortunately, this office still feels it is the only dermatologist office in town and treats its patients accordingly. I got into some poison ivy and it ringed my eye causing some concern for my vision. I called on a Thursday afternoon and was told the doctors were through for the day though they were still in the office but would not see me til Monday because they were off on Friday. The staff recommended I go to an urgent care facility. I'm very disappointed in their uncaring attitude. This is not a critical situation but one causing quite a concern due to the location of the poison ivy (my eye!). Of, course, most dermatological issues are not critical ones; seems they are more interested in a nine to five job not a professional one.