My experience there today for my son's birthday party was so hideous, I will NEVER go there again! I was told we'd have 45 minutes at the table for cake and presents, we were only allowed 30! On top of that, one of my guests was wearing skates and sitting at a picnic style table holding another guest's baby. The owner told her she had to get up right away so the next party could sit down. She said she was just waiting for the child's father to come in from outside. He was helping me load stuff in the car. The owner then proceeded to physically try to pull her up and threaten to call the cops if she didn't get up!!! What kind of a person does that? What if she had dropped the baby? She wasn't being argumentative, she simply could not get up right at that moment, she was only seated for about 5 minutes! I'm so mad at being treated so poorly! I WOULD NOT RECOMMEND THEM FOR A BIRTHDAY PARTY!!!
Cons: EXTREMELY POOR CUSTOMER SERVICE FROM THE OWNER!! The rest of the staff were pleasant! Too crowded! No where to sit! Overbooked for birthday parties! Hard to find trash cans!