After 3 calls to Brian, owner of effective pest control, returned a call back to my husband and set up a time to meet my husband at our home. Not only did he not show, but he did not call to cancel or reschedule. We simply never heard from him again. Brian is extremely unprofessional in his lack of communication and obviously has no value of other peoples time and needs. Not sure how he plans to survive in the service industry when he provides this type of service.