Just wanted to write this down while I remember =) I ordered an arrangement to be delivered to one of my best friend's who is a schoolteacher to celebrate a FCAT achievement. I did not realize that the school was closed the day I ordered it. When I realized that it was, I contacted Edible Arrangements and the rep I spoke to advised me that they would re-deliver on Monday (today). My friend got the arrangement today and was thrilled -- she said that the delivery person told her that they had created a new one for her since school was closed on Friday. Great customer service, I was worried that it wouldn't be fresh but as you can see, that was for naught. Thanks edible arrangements!
Pros: Common Sense, Efficiency, Customer-Oriented