We have had the windows tinted in several of our cars with Solar Pros. Every time, we felt that we were given the best customer service and product for the price. Fortunately, all of the tinting we experienced was perfect. However, I do know of another person who used Solar Pros. That person had a small defect in the tinting a few months later. They took their car in and Solar Pros re-did their tinting for free. When you have a company today that has reasonable prices, great customer service, and stands behind what they do, then you have a company that I'm going to use time and time again. Thanks Solar Pros!