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Bill Smith's Auto A/C Inc. - 54 Reviews - 11122 Jefferson Ave, Newport News, VA - Auto Repair & Service Reviews - Phone (757) 596-1561
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Bill Smith's Auto A/C Inc.

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11122 Jefferson Ave
Newport News, VA 23601
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(757) 596-1561
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Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA
Bill Smith's Auto A/C Inc. - Newport News, VA

Reviews

( 42 )
( 9 )
( 0 )
( 1 )
( 2 )

Best

Whenever I have major problems with our cars, I take them to Bill Smith's. They are very professional and thorough in the care they give to our cars. They do a great job in gett...

Worst

I took my car there, waited for ever, and they messed up the job they were doing. It was 'not their fault' according to them, but what broke was obviously a direct result of work...

Customer Oriented 6/30/2015

Whenever I have major problems with our cars, I take them to Bill Smith's. They are very professional and thorough in the care they give to our cars. They do a great job in getting the cars repaired in a timely manner. more

Fair and honest 6/25/2015

I have had several issues with my aging car taken care of and am completely satisfied with the service. They are reliable and not looking to do things you don't need. They have earned my trust, which, combined with quality work, is all I can ask for. more

wade swink 6/25/2015

I have used bill smith for over 20 years. I am a mechanical engineer. almost each visit is a pleasure. their performance and attitude is near perferct. more

CRV AC Repair 6/25/2015

Professional and well coordinated service provided. AC is still under a watch for leak, but very satisfied with service. more

THE PEOPLE & THE RESPECT WE ALL GET AS YOUR CUSTOMERS 6/21/2015

I AM ALWAYS GLAD TO FIND GOOD PEOPLE TO WORK ON MY 96 DODGE RAM TRUCK. ITS ALWAYS IMPORTANT TO HAVE THE RIGHT PEOPLE TO FIX STUFF ON YOUR CAR WITH OUT SAYING THINGS LIKE YOU NEED THIS FIXED & THAT FIXED. AT BILL SMITH AUTO YOU DONT HAVE TO LISTEN TO ALL THAT CRAP. I KNOW THERE VERY GOOD & HONEST PEOPLE & I HAVE NEVER HAD ANY ISSUES AT THIS BUSINESS WITH MY TRUCK. AND THEY HAVE ALWAYS BEEN VERY GOOD TO ME & MY SISTER. EVEN THE PEOPLE WHO WORK ON MY 96 DODGE RAM HAVE ALWAYS RESPECT ME AS THERE CUSTOMER. I HOPE YAW COME & SEE HIS GRATE SERVICES & BUSINESS BILL SMITH AUTO HAS. KEEP UP THE GOOD WORK.. MAY GOD BLESS YOU ALL.. more

Helpfullness 6/18/2015

This was my 1st visit, it was recommended by a mechanic friend. Bill Smith's Auto provided an estimate and only recommend what work was necessary and did not try to take advantage of me. The work was completed in the time the estimate at the price they quoted and my car runs great and is nice and cool now. more

Customer service at it's best. 6/17/2015

When I originally called to have my a/c Larry told me up front that it would be several days before they could get to it due to heavy volume of work already in shop. I then made appt. for a week and a half later. When I brought the truck in I was treated like an old friend. The service was great and honest. What I was told was how it was. The job was done earlier than I was originally told and done correctly. I would recommend to any and all to use Bill Smith. more

Great staff & customer service 6/11/2015

Great staff & customer service & quick turn around more

Took the time to find the problem 6/11/2015

An intermittent problem with my AC had been going on for several months. Two other garages had reported 'no problem found'. No kidding, I told them it was not consistent. Bill Smith's took the time to experience the failure and diagnose it. Then promptly made the repair. It's good to find a true professional that takes the time to actually solve your problem, instead of just wanting to send you a bill. I will definitely use them again, and recommend them to my friends. more

A great place for all car repairs!!!!!!!!!!! 6/9/2015

Bill Smith repaired my A/C and replaced my valve cover gasket. Know one else could or would have done a better job. They are the best people to get your car repairs done right. more

Convenient 6/2/2015

Great counter help more

Top Notch 6/1/2015

Had fan clutch replaced but it was very, very loud. B. Smith's had me bring it back. They replaced it in less than hour at no cost to me. Problem solved! more

vERY GOOD SERVICE 6/1/2015

Very pleased with service, THANKS more

Great attention to detail 6/1/2015

Again, we were treated as if our problem was important to them. The A.C. is still not working very well, but the car is old. more

09 Genesis A/C repair 5/28/2015

Quickly diagnosed problem (road hazard to condenser), gave a fair repair estimate, fixed the problem and had me back on the road in 24 hours. more

Thorough and Efficient 5/25/2015

The staff at Bill Smith's Auto is friendly, efficient, and knowledgeable. I'm confident that I can keep my old car running well with their service. more

Outstanding Service! 5/23/2015

Bill Smith's Auto has been servicing my vehicles for almost 15 years. They are honest, reliable, and will go the extra mile to ensure repairs are competently performed. I trust them entirely with all my vehicle maintenance/repairs and know they will give me the straight scoop on what's needed. I'm grateful to have found a company that is honest and won't take advantage of my lack of auto mechanical knowledge. more


Terrific service 5/21/2015

Very professional, caring and done on time! Many thanks from a satisfied customer! more

honest and dependable staff. 5/20/2015

I have always experienced honest and dependable service at Bill Smith'S Auto. They always tell me what I really need done and will tell me what I do not need done. more
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Owner Message

  • We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Additional information

  • Hours:

    Mon-Fri 8am-5pm ; Sat Closed ; Sun Closed
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    South, South Morrison