I am new to the area here and this Vet was recommended to me. As soon as I walked in her office I heard someone yelling, wow, I thought to myself. I gave the benefit of the doubt, and proceeded with my visit. The lady at the desk was very nice as she checked me in. I was taken back to a room where the tech introduced herself and began telling me what I needed for my pup. I told her I wanted the ears cropped and her whole attitude changed. I told her I had 2 other pups before that had their ears cropped and they were fine. But she went on and on about how bad it was for the puppy and so on. I don't know if it was because the Vet was bad at ear cropping, or the tech was just against it. I decided on another vet, and he looks fabulous. I don't believe I will go back to a place where a tech runs down the place of business. Sorry, but that's not good business.