JavaScript is not enabled.
Lenscrafters - 1 Reviews - 370 Monroeville Mall, Monroeville, PA - Chiropractor Reviews - Phone (412) 373-2200

Lenscrafters

Claim
marker
370 Monroeville Mall
Monroeville, PA 15146
marker
(412) 373-2200
Incorrect info? Correct your listing

Photos

Lenscrafters - Monroeville, PA
Lenscrafters - Monroeville, PA
Lenscrafters - Monroeville, PA
Lenscrafters - Monroeville, PA
Lenscrafters - Monroeville, PA

Reviews

( 0 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

All reviews seem negative

Worst

Have been a loyal customer for years at Lenscrafters in monroeville Pa. I have a very complicated perscription and was very well taken care of by a gentleman named Drew who is a v...

They let the good people go 10/15/2010

Have been a loyal customer for years at Lenscrafters in monroeville Pa. I have a very complicated perscription and was very well taken care of by a gentleman named Drew who is a very well trained and professional optician. I was due for another exam this year and proceeded to the monroeville store for my yearly exam. Upon leaving the Dr. office I was greeted by a pleasant young lady who didnt tell me her name but offered to help me select my new eyeglasses. I was concerned that she did not mention anything about my high perscription and only seemed to care about selling me the most expensive product. I asked if I could speak to Drew and she said he no longer worked there. I asked if the manager was availiable ( I believe her name is Eileen) But they said she was at lunch and probably wouldn't be back for at least an hour or so. The price for my new pair of glasses was going to be over 625 dollars and I asked for my perscription so I can go somewhere else. Upon leaving the store a couple of the Girls up front of the store told me that Although Drew was probably the best optician in the company, he got blamed for the store not meeting its goals last year and had to be let go. They told me I could reach him at visionworks somewhere. Why do good companies let the best people leave. It seems all they care about at Lenscrafters is upselling me instead of asking me what I wanted. I guess i'll be taking myself and my family somewhere else where they care about the customer and not just how much I buy more
< Previous 1 Next >
WINTER DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 3/31/2017

Owner Message

  • What sets LensCrafters apart from the rest? It's pretty simple -our unwavering, never-ending commitment to quality glasses & your satisfaction. Every one of our stores is ready to cater to your eyewear needs. We love your eyes, & we'll do whatever it takes to make sure you love everything about your experience. <br>Optometrists <br>LensCrafters cares about your overall eye health & improving your vision. Since most of our stores have Independent Doctors of Optometry next door, the independent optometrist & the LensCrafters' opticians can work together to meet all your vision care needs. Quality Eyeglasses in About an Hour! <br>LensCrafters was founded in 1983 on a simple idea: Provide customers with a pair of quality glasses in about an hour. That idea was revolutionary then & still is today. <br>We have long been committed to quality eyeglasses & prescription sunglasses. Every pair of eyeglasses we sell is inspected at least twice before it ever reaches you. <br>*One-hour service available in most locations. Some prescriptions or lens materials may require additional time. 90-Day Unconditional Guarantee <br>If you don't love your new glasses for any reason, you can exchange or return them, in original condition, for a full refund within 90 days of the date of original purchase. <br>Unlimited Free Cleanings & Adjustments LensCrafters will keep your quality eyeglasses clean, fitting properly & feeling like new at no charge for as long as you own them. Just stop in the store nearest you.. Prescription Eyeglasses,Prescription Sunglasses,Contact Lenses,Eye Exams,Eyeglass Lenses

Additional information

  • Hours:

    Mon 10:00 am - 9:30 pm; Tue 10:00 am - 9:30 pm; Wed 10:00 am - 9:30 pm; Thur 10:00 am - 9:30 pm; Fri 10:00 am - 9:30 pm; Sat 10:00 am - 9:30 pm; Sun 12:00 pm - 5:00 pm
  • Payments:

    Visa, Master Card