Pizza Hut

Worst experience I have ever had in a restaurant or a Pizza Hut. The servers were rude, the pizza was cold. I went in for the buffet at 1:00pm, first words out of the hostess mouth was they closed in 30 minutes. Then I was seated at a dirty table, no silverware, no napkins and no drink. When I finally did receive my drink it was not refilled for the entire visit. (Other customers were taking their drinks to the cash register to get a refill. Then being treated rudely for doing it.) I was ignored for the remainder of my stay At 1:25 the hostess, Rain, seated two more people then told them she hoped they knew that no more food would be put out on the bar since they closed in five minutes. It was no use to speak with the General Manager, he was behind the counter watching as his employees and hostess were rude and abusive to the customers. As an added bonus, I live less than 3 miles from this Pizza Hut. Both this location and the Murfreesboro Road / Bell Road location refuse to deliver to my house. I would not recommend either location to anyone, for pizza or for service. more

This Pizza Hut *used* to be great, with Friday night delivery in under 45 minutes. Pros: Online Ordering Cons: Delivery takes hours, Orders are wrong, Food is cold more

After an hour and a half after placing order, I decided to call and ask for a status on my delivery....... no where to be found. Order was taken by a young lady that I had dealt with before that needed some proper grooming in language and ettiquette before she ever answers the phone again. Not the first time coming in contact with this young lady, the last time order was in left field from what I ordered. Management did offer another delivery, yeah, I can wait another hour and a half. I'm way beyond leniency for customer service, I've done it for years but this is the final time I deal with Pizza Hut. As long as she's there, better order chinese. Cons: slow delivery, missing orders, bad order taker more