I was very disappointed in this florist. I purchased flowers to be delivered a week in advance (just a small arrangement), and the flowers were not delivered to the recipients workplace until 6pm. By that time, the person had gone. They were sent the subsequent day, but not until the afternoon. How appalling is that. Additionally, there was no apology on their part, or admission of wrongdoing. That is poor customer service, and they will not receive my business again!