The car I purchased had a ton of receipts from Erol's that seemed to indicate a reasonable experience over the years. There were a handful of eyebrow-raising ones here and there amongst them, but nothing screaming, ""rip off!""
For a bit of background - I have done every single bit of my own car repair / maintenance for the past, oh, 15 years or so. However, when amazon sent me the wrong brake lines I thought I'd give Erol's a try for the job. and, after a quote for $250 to replace the brake hoses on all 4 wheels it sounded quite nice.
Then, well, blame it on me - I gave them an opening. After dropping off the car I remembered looking underneath and couldn't determine whether the original fuel filter had been changed or not so I asked them to tend to that rather easy job as well thinking pricing would be commensurate with what was given for the brake hoses. (The fuel filter itself would cost ~$20 or so.) There are 2 banjo bolts (think hollow screws to allow fuel to flow through them) connecting the fuel hoses to either end of the fuel filter which itself is easily accessible under a panel held on by 3 screws.
Welllllll...i go to pick up the car and suddenly I'm faced with a total of $525, but they're feeling gracious so he makes it $500 even. $250 + a $20 filter and an additional half-hour of labor should've been, oh, $325 or so. the work was done satisfactorily, but, yeah. lesson learned. I'll continue doing my own maintenance, thank you.
Don't believe the hype...