I had been searching for a new vehicle for a few weeks and happened to stop by Fred Caldwell Chevrolet. I have been to many dealerships during our search but it is rare to find one where you don't feel like you are getting tackled as you step out of the car. From the minute I stepped onto the lot I felt comfortable and welcomed by the entire Fred Caldwell team and never did my wife or I feel pressured. That is what made this experience top notch in my book. Our salesman was very knowledgable about the car we purchased, even though it turned out being a non-chevy used vehicle with extremely low miles (might as well been new). It just speaks to the effort and thoroughness of the team at this dealership. The experience was super. After the test drive, they even let us take it for a longer duration to be able to see if it would fit in the garage/fit into our daily routine without the typical hassle of talking numbers and other high pressured sales tactics. - I have never enjoyed purchasing a car because A) Poor Sales tactics and Customer Service and B) you never know if you are getting a good deal. I know I got a good deal and the service was 5 star - they beat all others in charlotte metro area. They were fair with my trade as well. Much different experience than going to the chevy dealership off of South Blvd a couple of years ago. Needless to say, I walked away but if I had gone here, I know it would have been different. If you are thinking about buying a chevy or another used car, give these guys a chance to earn your business. It is worth the drive here because these people know how to treat customers. :) Very happy with our purchase - they have earned my business the next time we need a vehicle. Thanks again!