I was late with a payment (by fourteen days). I made arangements to make a payment in the afternoon but when I arrived I was scholded as if I were a child and was ordered ""go to the booth"". When I explaned that I was in a hurry and wished to simply leave the check, I was threatened with litigation. Later I called to find out the pay off balance so that I could terminate my association with this company, I was denied the information and told to come in. (So I could ""go to the booth"" I suppose) Avoid this company!