I cannot vouch for the boarding services at Sarah and Susie's, but as far as grooming services go, they are the BEST! My Standard Poodle is extremely afraid of being groomed and behaves so badly that other groomers have turned her away. Sarah and Susie do not only get the job done, but they are committed to making it a good experience for her. They have even requested that I come sit with her while she gets done to help comfort her and try to make it a positive experience. I have been extremely impressed with their professionalism and how they handle her when she is not behaving for them. They are very patient, kind and never lose their temper or speak a bad word to her. No, their store is not the most sparkling new and innovative looking, but the care is what matters, not the appearance. Would recommend to anyone!