You?ll have to call, call, call and call to get results if you have problems with Southland. It?s the oddest service I have ever received from a business. My problem began because of something they started.. They came and picked up my trash, but took my Herby Kerby with them. I called about this and they said, they would bring me one out. When I did put my trash out by the road without having a can, they just drove right on by. (Bare in mind, the staff in the office told me to place it there). When I called to tell them that they had passed me up, they said, ? We?ll send them back.? Well that never happened. I was told that they were getting new Herby?s at the end of the month and they would bring it then. I said, ?I?m sure someone has discontinued service in the last little bit and you can just bring me their can.? They didn?t know what to say to this, as if ?You mean we can do that?? I?m in the process of selling my home and all this trash sitting out by the road looks horrible. Not to mention I have to fight off dogs and raccoons from trying to get into it.(I?ve had to clean up twice because of that very reason). I?ve called and called. Finally today, I had the solution or at least I hope so. I called and told them that this was unacceptable and that I would be calling WIS TV about the matter and get a fire lite underneath their butts. I was promised a can by this afternoon. We?ll see what happens. This company is truly living up to its work...... TRASHY!