This is from a USC parent perspective. My son, a typical young USC student, visited the Riverside office to ask questions, get advice, and work through potentially signing up for an apartment. Seems harmless, EXCEPT he was told by the person he spoke to that he needed to sign his Rental Agreement to lock in the rate, BUT, he wasn't actually committed until the Guarantor papers were signed.
Well... of course, thing changed and he needed to notify the apartment management that he wouldn't be able to continue with the agreement. All seems good, right? (I mean he was told by someone on the staff that he hadn't committed until he brought back the signed Guarantor form.)
WRONG. Now the story is... we don't know who would have told you that, and we have a signed rental agreement, so, legally you're stuck.
I've even had a conversation with the management, but to no avail... it's the old...""it's just your word against ours, and we have a signed contract.""
Technically, and legally, they are correct... but, for those of you who read this, who would want their children staying at a place where the Management and general policy/attitude is to take advantage of young people... especially when they come to them for help and assistance. (Instead of help and assistance, they may get incorrect information and bad advice... which can be quite costly.)
Buyer beware... but you've been warned about how this company operates.