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Palmetto Urology - 1 Reviews - 50 Bear Dr, Greenville, SC - Doctors Reviews - Phone (864) 295-2131

Palmetto Urology

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50 Bear Dr
Greenville, SC 29605
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(864) 295-2131
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Palmetto Urology - Greenville, SC

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My mother spent 5 hours in the emergency room to be diagnosed with two kidney stones. They contacted Dr. Hamilton with Greenville Urology and he said he needed to see her that day...

Editorial review from Citysearch 5/23/2014

After waiting over an hour for my cysto, it was not a good experience. My tests were sent to an out of network provider even though they had my med card. Now I have to pay more money for their errors. BEWARE more

Terrible, do not use this group 5/17/2008

My mother spent 5 hours in the emergency room to be diagnosed with two kidney stones. They contacted Dr. Hamilton with Greenville Urology and he said he needed to see her that day. So, drugged on pain medicine, she was discharged from the hospital to go to the appointment at 1:30pm. We arrived at their office to find that we would wait in the waiting room for 1-1/2 hours before getting called back. During this wait, my mother was fighting sleep and severely nauseated. The doctor knew her condition because he had spoken personally with the hospital earlier that day. No one inquired about my mother during the wait. At 3:00pm, we were called to the back, the nurse started asking questions that they should have already had the answers to because the hospital sent all of the paperwork and a CD-ROM with all of her information on it. This was given to them when we first arrived at the office. The nurse was in no way friendly and when I spoke up that we had been there an extremely long time and my mother was having a hard time, she became very rude. We waited for another hour and at 4:00pm the doctor finally came in. He started inquiring about details that, once again, he should have already had. I told him that I was confused because I thought he had spoken to the hospital personally. He said he had. I then asked why he did not already have an understanding of my mother's case. I also told him that it had taken us 2-1/2 hours to see him and we would have appreciated an appointment at 4:00pm rather than 1:30pm since he apparently could not see her until 4. He clearly was offended and told us that if we did not want to continue, then feel free to leave. We did. We called the main office and requested an appointment with another doctor in the group and they refused and told us it would be better for my mother to go elsewhere. We are still trying to find a doctor to help her. Summary: very full of themselves, unfriendly, long wait, no help Cons: rude, very long wait time, inconsiderate, acts as if their time is more important than yours more
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Owner Message

  • Palmetto Greenville Urology is one of the oldest established urology groups in Greenville, South Carolina. We have provided urological care in this region for over 75 years. Urology at our practice is a full-service, state-of-the-art program serving the people of Greenville County, South Carolina and the surrounding area. Our office offers specialty treatments and consultations in urologic cancers, stone disease, adrenal disease, urinary tract infections, incontinence, voiding dysfunction, and impotence at each of our 3 office locations in Greenville and Simpsonville, SC. We are very excited to report that the institution of our robotics program has been very successful and we are now performing robotic surgery for various prostate, renal, ureteral, and bladder conditions. Our urologists are eager to serve you and provide you with highly innovative care. We also have a large clinical staff that is available to assist you in making your visit a comfortable one. Palmetto Greenville Urology heavily emphasizes sensitivity and compassion in the care of our patients. Our mission is to provide outstanding care and improve quality of life. Our practice is proud to be a member of the Bon Secours Medical Group, a network of physicians and practitioners affiliated with Bon Secours St. Francis Health System. This network directly links our doctors and Palmetto Greenville Urology to the quality care and mission of St. Francis. The words "Bon Secours" mean "good help", and here in the Upstate, those words have also come to mean health care delivered with a special level of excellence, caring, and compassion. Thank you for visiting our site.

Additional information

  • Hours:

    Mon - Fri 8:00 am - 5:00 pm
  • Payments:

    Visa, Master Card