I have a very narrow basement stairway and went to several places to find a dryer that would fit down those steps. No one could help me, until I called Maidencreek Tv and Appliance. Within 1/2 hour they found a 27" dryer that would fit. The two gentlemen that came to do the installation were so nice and so professional. They actually had to remove some wood trim from the basement doorway and when they were finished they were sure to put that trim back up. Also, while carrying the dryer down, a small piece of wood chipped off the step and they offered to fix it-I declined, it was such a small piece, no one would ever even notice it was chipped. I highly recommend this company to anyone!!