I've been calling this place for two years now and ordering the ""pepper chicken w/ pork fried rice and dr pepper."" I get the same thing every time. This time, they hand me pepper steak instead of chicken. I'm sick and just wanted a good, easy meal, so I decide to call them back because I really wanted my pepper chicken. the manager (i assume) tells me that the man who took my order says he didn't make a mistake and that I ordered pepper steak. Don't tell the customer that THEY made the mistake. Just give me another order of what I actually ordered. I payed close to 7 dollars for your food and it costs you probably less than $2 to make each order. I can't believe one of my favorite places to eat in Kutztown is now sullied by bad management.
Pros: usually good if you get what you order
Cons: stubborn staff (not the student staff)