I have had the exact opposite experience as the previous poster. I moved to PA from Fl with my 14 year old lab/dane mix and I visited numerous clinics in the area before deciding on this one. I felt welcome and very comfortable with the staff at Chadds Ford Animal Hospital from the very beginning, and the clinic is very clean so I chose them for my pet. As my old guy started degrading, they talked me through the options and never pushed me one direction or the other. They dealt with me and the situation professionally and with compassion. I can never thank them enough for the way they handled themselves during that tough time. Almost a year passed later I brought home a rescue puppy and it was never a question as to what clinic he would be going to. Chadd's Ford Animal Hospital is a clean, professionally run clinic with a great staff.