I called to have my toilet fixed. For the first appt, they sent someone out, looked at the toilet and proposed a potential fix which required shut down of the water for the entire building. I asked when I should schedule the follow-up and the plumber said ""anytime, we'll work around your schedule.""
So, then I coordinate between the building management and the plumber to try and set a new date/time to shut off the water and have the plumber come out. After a lot of work, I find a time that should work. However, despite repeated calls, Metzger plumbing never calls back. On the day of the shut-down (which inconveniences the entire building), they never show up!
I strongly suggest you avoid this plumber in the future.
Cons: Doesn't show up