My roommate and I have had nothing but problems since even before we moved in. If there's a problem, like a leak, strange smells, moldy ceiling, floors buckling, you have to call several times to get someone to come in and check it out. And then after that you have to call several more times to have someone come in and repair it. I've been mocked, spoken rudely to, passed off, disrespected and made felt inferior almost every time I've called. Every person I've spoken to has a chip on their shoulder the size of Antarctica. There was one time someone denied they even covered our apartment, until I reiterated the information slower for a second time. You just constantly have to keep on them to make sure they're doing their job to make our living environment safe and healthy and in working condition. And even then, things still get overlooked and not finished. Our apartment may be nice but it's not worth the aggravation of having to deal with these people when something goes awry.
Pros: Nice Apartments
Cons: Rude service