This was the wost experience with a vets office I could ever imagine. Our 6 year old long-haired cat was not feeling well and vomitting. So we took him to Highland Park Animal Hospital for an exam. The Vet quoted 1 price for lab work and then he administered a host of other unrequested services, including grooming, yearly shots which were due, etc. But the cat was sick with vomitting and diarreha so I am not sure why they would provide the shots at the same time while diagnosing the sickness. Then my cat was sedated for the grooming, all without even a phone call for approval to provide any additional services. In the end they racked up charges close to $400 and threatened to keep my cat until we could pay the bill. They found nothing wrong with the cat from the lab work or the stool sample. And now my cat still has the same symptons. Needless to say, we have switched to Township Line's services and will Never go back to Highland Park - Dr. Andrew Cleland, Carol, and their new ignorant receptionist who knows absolutely nothing have been absolutely horrible. Don't trust your family friend's care to these unfeeling people. All they are concerned about is the $$$.
Cons: They don't return phon calls, administer unapproved services, uncaring