In an incident of vandalism, someone took a sharp object and ran it down the entire side of my passanger side doors. After calling the insurance compnay, I visited Mr. Wise. He assessed the damage, gave me a quote and vounteered to send this quote directly to my insurance company for approval. Then he volunteered at no charge, to touch up the damage until I could have the body work performed. I was amazed at his attentiveness. I eventually had him repair the damage and my car looked perfect.