I took my dog there last week, I suspected my dog contracted Lyme disease and I had lots of questions. We saw Dr Ricklefs, apparently the Dr. found my questions terribly annoying, she was incredibly rude to me. Each time I asked a question that compared or contrasted something that I know to be a fact about Lyme disease in people to how if affects dogs, she put her hands up to the sides of her face imitating horse blinders (like she was giving me the "sign" to focus) and snapped "we were not talking about people, we are talking about dogs!".I was charged $42.50 for an "office visit" that apparently did not include an exam, the dr never looked at my dog's eyes, teeth, ears, took her temperature, etc. That place is a joke, STAY AWAY!