I have been going to VCA for a few years now, and usually have been satisfied with the care. However, I recently took my dog to be groomed there, and he came back with an awful skin infection. When I took him to the vet to be checked out, they said it wasn't "their" fault, rather my dogs for having such a reaction. Then they tried to charge me 200 dollars for their mistake. When I said it was ridiculous that I had to pay for something that happened because of their groomer, they were not pleasant (I haggled down to 65 dollars). Plus when I got the prescription filled at the local drugstore, all of a sudden, the prescription was a much higher dose with a much higher price tag than the vet quoted. (140 dollars more). So....$80 for grooming, $65 for vet appointment, and $150 for prescription...all because of something one of their employees did. I am very upset, and I will be searching for a new vet and a new groomer.