We threw a party for our 10 year old spent $200.00 for 3 activities, a private room and aracde points. When we go there, No Host (which is supposedly included according to their brochure), No tables were set-up (also ""included""), no one showed us where our room was. They did not explain how to use the game cards (which we had to go to the desk and ask for), all things we thought the ""host would be there to help with; we never had a host to direct us to our activities and help our ten, 10 year olds get started.
Pros: it was out of the rain
Cons: no support, no help, no guidance