I've had wonderful pets for almost 50 years and never had an aweful experience with a vet. Some have been sad, but this was inexcusable. We have a Golden Retriever that we thought was due to have puppies any day, and took her to be seen to be sure there was no problem and maybe get a puppy count. The doctor (?) there could not even tell us for sure if the dog was pregnant. Very vague, didn't seem too sure of what he was doing, and only recited statistics from a textbook. He didn't wash his hands before or after touching our dog, didn't think to listen to her belly till we asked, and then just said he heard 'puppy sounds' and had NO x-ray or ultrasound equipment in the whole facility. The whole experience was unbelievable. We specifically asked for an ultrasound, x-ray or sonogram when we called for the appointment. They got us in quickly, but we were not pleased at the dirty conditions of the office or exam rooms. The amount of animal waste outside on the lawn area should have been an indicator, but we were just concerned for our animal's well-being. We carried her in! \r
Honestly, the Dr. was just mind-boggling was glad my husband and I both went, because we just would have had a hard time believing this if we hadn't seen it ourselves. The guy seemed really uneducated, and we left shaking our heads. I got a 'survey' call later and let them know again, as we had when we were leaving, that we were extremely disturbed with the visit. We did inform them that we would be disputing the charge on our credit card and they didn't seem surprised at all. Nor did they argue the point when we mentioned the 'lack of diagnosis' and 'clue-less' manner of the Dr. We ended up taking our dog to the BIG animal hospital on Miller Rd. and found that she was not even pregnant. It was a false pregnancy and the PROFESSIONALS there were fabulous. I would definitely keep driving even if this place is closer to your home. Jaw-dropping-ly incompetent.
Cons: Thumbs way, way down.