Wow. Talk about customer service. I live in San Diego and was trying to find a particular bike and the only stores that had it in stock were in other parts of the country and would not ship it even though I was willing to pay extra. Finally I stumbled onto Reggie's Bikes on the web that had my bike in stock. Without a hitch, their awesome employee Jim agreed to ship it and for a fair price. My bike should be here in a few weeks (I am opting for economy freight). I could not be happier with these guys. If you live in the area, or want something on their website, give them your business. You won't regret it!