The salespeople at Flooring City are very knowledgeable and customer service oriented. I had been referred to Flooring City by a friend of ours that had purchased carpet from the before. They offered me better carpet than Carpeteria for a better price after I told them my quote from Carpeteria. The only reason that I did not go with them is that they did not have my flooring color in stock and it was going to take about two weeks and Carpeteria would have it installed in 4 days. Overall, a great company if you are not in a huge hurry like I was.