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Crystal Heating & Cooling - 49 Reviews - 3 Cave Industrial Dr, Festus, MO - Plumbing Contractors Reviews - Phone (636) 937-2927

Crystal Heating & Cooling

3 Cave Industrial Dr
Festus, MO 63028
(636) 937-2927
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Crystal Heating & Cooling - Festus, MO


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Darren was great! Very professional! I couldn't believe the response time. They were onsite within a half hour of my call requesting service! Great customer service!


If you hire Crystal Heating & Cooling you better be sure you received the unit you paid for or ordered. I am stuck with a furnace I did not order and a noisy metal flu running thr...

Darren H. Quality Service 7/11/2017

Darren was great! Very professional! I couldn't believe the response time. They were onsite within a half hour of my call requesting service! Great customer service! more

Cary J 6/30/2017

My husband and I were very pleased with the service we received from Cary J when we were considering purchasing a new furnace and air conditioner. He was able to answer all our questions regarding furnaces, air conditioners and heat pumps, etc. He seemed very knowledgeable and made the whole experience worthwhile. more

Annual checkup and service 6/15/2017

The company is always good to work with. Both the office help and the Technician that came to my home were pleasant and very helpful. more

Crystal Heating and Cooling Review 6/8/2017

I would definitely recommend Crystal Heating and Cooling; Cary was the technician who fixed our A/C problem. He did a great job, fast and knowledgeable and he even gave me a few good fishing tips. We're very satisfied. more

Great 6/6/2017

Always wonderful. more

Cary J 6/5/2017

He was very professional, curtious, and polite. Fixed in short order. more

New HACV Install 5/30/2017

Cory W., my service pro and his assistant Will were on time, very perfessional, quick and answered all our question and more with our new HVAC system. I would also like to mention our salesman Donnie who was also perfessional and helpful. So far so good and I would definitely recommend these three men to my family and friends. more

Great service! 5/17/2017

Darren was friendly and informative. He had my A.C. working in a matter of 20 min. Great company! more

service call 5/3/2017

prompt service polite repairman more

Service pro:Cary J 4/6/2017

great Job! Courteous and prompt. Very thorough. Thank You! more

Spring cleaning 3/29/2017

Cary was very professional and friendly. Explained everything as he went. Would highly recommend Cary. more

Very satisfied customer 3/25/2017

We have the maintenance program every year, and am happy with the details that Darren does to keep our furnance in tip top shape. Also enjoy the friendly service, and a twice a year visit. more

Review for Darren H on AC 3/21/2017

Darren cleaned and checked the AC and everything was fine. He did a good job and was very friendly. He has been coming to my house for many years now. He remembers me which I find friendly. I am not just another job. more

maintenance agreement 3/13/2017

i had crystal heating and cooling for the past 22 years on maintenance agreement the men that I have delete with have been doing a great job more

Cary J 2/3/2017

Cary was very thorough and professional. He took time to explain the repair to thefurnace 5 stars more

A big help 1/31/2017

Tim was very helping and patient. more

Fast and friendly 1/30/2017

I was having trouble with our in home humidifier. I called Crystal Heating and cooling and they sent a technician right out. The tech was friendly and professional. I am very satisfied. Thanks!! more

Furnace Problem 1/4/2017

Darren did a great job. Really explained every move he made.back up and running in no time! more

Crystal Heating 1/1/2017

Let me list the names representing Crystal serving my Town and Country home and two lake houses. Duane (scheduling), Mike, Gary Service and Mike Service Manager. We have had Crystal for years and they NEVER fail to get the job done right the first time. Mike and Duane are always availvble to help. We had a new Carrier furnace and C/C in 2010 and ther have been zero problems. I have several family memebrs using Crystal. Don Larsen more

Darren H 12/28/2016

It was a pleasure working with Darren - very professional and knowledgeable. more
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Owner Message

  • Crystal Heating & Cooling, founded in 1969, is one of the leading companies in sales and service of heating and cooling products. It is also one of the largest dealers in the St. Louis, and Jefferson and Franklin counties, Mo. The company provides its products and services for residential, commercial, industrial and institutional applications. It is an authorized distributor of Carrier and WaterFurnace products, including furnaces, and heating, cooling and air-conditioning equipment. Its maintenance services include mechanical and electrical component diagnostics, scheduled maintenance inspections, parts replacement and repair, and computerized remote monitoring of system performance. Crystal Heating & Cooling has computerized machine shop capabilities, pipe and sheet metal fabrication, and in-house estimating, engineering, design and drafting departments. It is located in Farmington, Mo.. Air Beds

Additional information

  • Hours:

    Mon-Fri 7am-5pm
  • Payments:

    American Express, Discover, Master Card, Visa