My wife and I, along with her parents have just returned home after a wonderful 9 nights at this Las Vegas landmark. It's not the biggest Hotel & Casino in Vegas, in fact it is around half the size of Crown Casino in Melbourne. The staff are very helpful for the most part, but you do need to be aware of the touts offering free show tickets for a few minutes of your time. The room we had on the 19th level of the West tower was fantastic. Conforatble beds, hot & powerful showers, what more could I ask for. As its part of the MGM -Mirage group, your players card also works at Excalibur, MGM Grand, Mandalay Bay, and New York New York which is great for building up points. A key tip is to charge EVERYTHING to your room, and keep amazing point. After our 9 night stay we had amassed around 30000 points between 4 of us. When we went to check out, we had been comped for everything. In effect, our accommodation was FREE, Oh and we got free Limo transfers both ways to and from the Airport. My husband and I stayed at the Luxor with our 11 year old daughter and cannot understand why this hotel receives so many bad reviews! The pyramid room that we stayed in was clean,the beds were comfy,and the staff was very nice and helpful. The pool was clean and there were plenty of lounge chairs. We had great housekeeping service and all requests for extra towels and glasses were met. The concierge was helpful when booking our Grand Canyon trip. We have stayed at other hotels in Las Vegas and for the price,we feel it was a great value.