I have been going to Optix for both my exams and eyewear since 2000. I've been satisfied not only with the level of customer service and attention to detail during my annual eye exam, but also with the advanced lens technology in the optical shop. The individualized lenses by Zeiss are the best progressive lenses around. Even if I purchase frames somewhere else, I always bring them to Optix for lenses where I know that they will be perfect. The selection of frames is also stylish and current with a focus on quality manufacturers, not the so-called "designer" frames that are all manufactured by the same company and merely branded. Finally, I should mention the extreme lengths that they will go to for their customers. I had ruined my favorite pair of frames, and even though they had long been discontinued, Optix was able to work with the manufacturer/vendor to find an unsold pair someplace else in the country--that's the type of relationship that Optix has with its vendors and its customers. If you value a long term relationship with your eye care provider, then I highly recommend looking into Optix.