There's nothing out of the ordinary at this GameStop. They pretty much follow the same level of service that's found at the majority of game stores nationwide. Thanks to company policies, they'll pester you about trade-ins. Every time I go in there, they ask me "Got any trade ins today?", to which I always reply "Do you see any? Stop asking me!". One truly bad point is their lack of price matching. This store does not price match Fry's. simply because they know they have good deals. I recently managed to pricematch with CompUSA, and so I suspect they may no longer deal with that store either.