We solicited bids for painting the exterior of our house, plus a master bath, from many different painting companies. A-1 came recommended to us from a co-worker of my husband. They came in with a good bid so we hired them to do the job. They did good work and my neighbor (who apparently had nothing better to do!) watched them like a hawk. She said there were several young kids working for the owner, Rich, and he was always keeping an eye on their work and advising them. So I was happy with what they did. What I was NOT happy about was that when I called him (repeatedly) for work to be done in the future - like painting a nursey for an upcoming baby - he didn't return my calls. I am sure he was too busy with other jobs but he could at least call me back and tell me he was too busy. So I give him a thumbs up for the work that they do but a thumbs down for customer relations.