This was my first time using Gene Johnson Plumbing. I found recommendations for them on NextDoor when I was dealing with a problem with my kitchen faucet and my usual plumber was unavailable. On the day they were scheduled to start, I got a call in the morning asking if they could send someone in 30 minutes, instead of me having to wait around for hours. Their service person showed up right away, listened to the problem, fixed it very quickly and when I had questions, he answered them clearly. He was honest in letting me know that he felt I didn't need to replace my fixture, that it was in good condition and just needed a minor repair. I really appreciated that. In the end, I only needed to pay the cost of their service call, which was very reasonable. I will definitely call on them again!