We bought our car from Menlo Honda so it seemed appropriate to go there for service, but they have been really good so far. Sure you feel a bit taken advantage of when you come in for routine maintenance and they try and get you to get all these extra services, but when you need them, they are there. My wife had an "emergency" where she couldn't get the alarm (that factory installed panic button where the horn keeps honking) to go off, she just drove to the dealer and they helped her right away. Today we stopped in because the idling seemed low and they looked at it and determined it was fine, free of charge. We will definitely be continuing to use Menlo Honda.