My brother was in dire need of a haircut when we first moved to Louisburg; we didn't know where we could take him for a hair cut. So, we took him to several places including this one. A major inconvenience was having to set up an appointment. We set one up and came back a few days later. The hair stylist did not know how to cut my brother's hair. It was simple: cut around the sides and a bit on top. My brother repeatedly told her how to do it, but she didn't seem to understand. We, especially him, left disappointed after she was done.