Good: best bikes, good deals, and outstanding bike tech service.. Bad: not one thing wrong with these guys. Improvements: just hope this business dose well enough to do any improvments that would cost dough.. Other: we got 2- 3500's, a remedy,and a lush from these guys. best price ever, and they take care of us so we roll in spec. repairs when i brake stuff are fast, affordable, and effective.WORTH EVERY RED CENT as is TREK and Sunbaums service and sales team.this all started with a walmart bike i totaled in 60 days. so we bought TREKS. now i wish i had that $129 for some mountain bike shoes.Sure I feel for those who cant afford TREK.. But the quality remains long after the price has been forgotten!!.