My cousin had a terrible experience with Hoffman's for her July wedding a couple of years ago. Two women carried the cake in and literally set it on the cake table without providing any instructions to my aunt or any relatives helping to set up. Since this was a day with 95 degree weather, about 3 hours later when it was time to serve the cake, the cake was melting and falling apart. It was a very lousy way to treat paying customers, especially considering they charged an additional $50.00 for delivery and set-up!
That being said, I have eaten in the shop 3 or 4 times over the years, and they have wonderful European-style pastries and tasty breakfast items as well. If you can purchase something that you can carry out on your own, enjoy. If you are dependant on them to deliver and set up a cake, look elsewhere.