The title says it all.. you have a problem here, and you call them and they contact the right people and your problem is solved as fast as possible.. They have a great bunch on staff there, and a great supervisor that goes beyond her job to help you, I know .. she did it for me, I called one afternoon and the problem was solve by 7:30 am the next morning... this is one of the best programs that Mobile has created, and improved on over the years..
Thanks Mayor Dow... This program is just what Mobile needed, now if all government could be like this.. :-)
Oh did I say it is staffed 24 hours a day with "REAL" people?