I used to go to this salon for about 6 months or so. Every time that I went I made an appointment ahead of time, it never failed I was always brushed off on another nail tech as the one that I made my appointment for overbooked herself. She would usually have me wait for about 20 minutes or so and then decide she would have someone else do my nails. This was very frustrating as you would think with an appointment you would get faster service. Not here!